Product Warranty | CTRL Systems
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Product Warranty

Warranty Details — 1 Year Limited

Products* manufactured by CTRL Systems, Inc. (CTRL) are warranted for one year from date of purchase (the "Warranty Period") from CTRL or an authorized distributor/dealer representative to be free of defects in materials and workmanship and to conform to CTRL's written specifications.


At CTRL's option, any such defective or nonconforming product for which prompt written notice of defect is given to CTRL during the Warranty Period will be repaired or replaced. Such repair or replacement will be at no charge to the customer if the defective or nonconforming product is delivered to CTRL or an authorized service center, prepaid, together with proof and date of purchase. Prior to return of a defective or nonconforming product, customer must obtain approval from CTRL Systems, Inc., 1004 Littlestown Pike, Suite H, Westminster, MD 21157 USA (1.410.876.5676 or 1.877.287.5707 toll free US and Canada).


If CTRL determines, in its sole and absolute discretion, that a product for which warranty service is claimed, is not defective or nonconforming, the customer shall pay CTRL's cost of handling, inspecting, testing and transportation. CTRL may use new, remanufactured, reconditioned, refurbished or functionally equivalent products or parts in the furnishing of repairs or replacements under this limited warranty. If product is repaired or replaced as provided herein the product is warranted for the remainder of the original Warranty Period.


This warranty excludes any other defects or non-conformities of any nature whatsoever, including limitation, any defect due to normal wear, abuse, misuse, negligence, accident, shipping damage, improper storage or failure to use the product in accordance with instructions. This warranty is void in the event of unauthorized repair or modification. This warranty also excludes third-party products not manufactured, but sold to the customer, by CTRL or an authorized distributor/dealer/representative; however, to the extent permitted, CTRL hereby assigns to customer any warranties given to CTRL by such third-party vendor.


Except to the extent precluded by applicable law, THE FOREGOING LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. CUSTOMER'S SOLE AND EXCLUSIVE REMEDY SHALL BE CTRL'S OBLIGATION TO REPAIR OR REPLACE AS SET FORTH ABOVE. IN NO EVENT WILL CTRL BE LIABLE UNDER ANY CAUSE OF ACTION OR CLAIM OF WHATEVER NATURE, REGARDLESS OF WHETHER CHARACTERIZED AS TORT, NEGLIGENCE, CONTRACT, WARRANTY, STRICT LIABILITY OR OTHERWISE, FOR ANY LOSS OF PROFITS OR OTHER ECONOMIC LOSS, OR ANY OTHER INDIRECT, CONSEQUENTIAL, INCIDENTAL, OR SPECIAL DAMAGES. IN NO EVENT SHALL CTRL'S DIRECT DAMAGES EXCEED THE COST OF THE PARTICULAR PRODUCT ALLEGED BY THE CUSTOMER TO BE DEFECTIVE.


This warranty shall be governed by the laws of the State of Maryland, U.S.A.


* CTRL products covered by warranty are as follows: CTRL UL101 Standard Model (includes UL101 Receiver, UT2000 Transmitter, and all kit components); CTRL UL101 Intrinsically Safe Model (includes UL101-IS Receiver, UT2000 Transmitter-IS, and all kit components), and PowerBeam 300.

Warranty Details — 5 Years Extended Limited

*Device must be registered within one year of purchase*

Products* manufactured by CTRL Systems, Inc. (CTRL) are warranted for five years from date of purchase (the "Warranty Period") from CTRL or an authorized distributor/dealer representative to be free of defects in materials and workmanship and to conform to CTRL's written specifications.


At CTRL's option, any such defective or nonconforming product for which prompt written notice of defect is given to CTRL during the Warranty Period will be repaired or replaced. Such repair or replacement will be at no charge to the customer if the defective or nonconforming product is delivered to CTRL or an authorized service center, prepaid, together with proof and date of purchase. Prior to return of a defective or nonconforming product, customer must obtain approval from CTRL Systems, Inc., 1004 Littlestown Pike, Suite H, Westminster, MD 21157 USA (1.410.876.5676 or 1.877.287.5707 toll free US and Canada).


If CTRL determines, in its sole and absolute discretion, that a product for which warranty service is claimed, is not defective or nonconforming, the customer shall pay CTRL's cost of handling, inspecting, testing and transportation. CTRL may use new, remanufactured, reconditioned, refurbished or functionally equivalent products or parts in the furnishing of repairs or replacements under this limited warranty. If product is repaired or replaced as provided herein the product is warranted for the remainder of the original Warranty Period.


This warranty excludes any other defects or non-conformities of any nature whatsoever, including limitation, any defect due to normal wear, abuse, misuse, negligence, accident, shipping damage, improper storage or failure to use the product in accordance with instructions. This warranty is void in the event of unauthorized repair or modification. This warranty also excludes third-party products not manufactured, but sold to the customer, by CTRL or an authorized distributor/dealer/representative; however, to the extent permitted, CTRL hereby assigns to customer any warranties given to CTRL by such third-party vendor.


Except to the extent precluded by applicable law, THE FOREGOING LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. CUSTOMER'S SOLE AND EXCLUSIVE REMEDY SHALL BE CTRL'S OBLIGATION TO REPAIR OR REPLACE AS SET FORTH ABOVE. IN NO EVENT WILL CTRL BE LIABLE UNDER ANY CAUSE OF ACTION OR CLAIM OF WHATEVER NATURE, REGARDLESS OF WHETHER CHARACTERIZED AS TORT, NEGLIGENCE, CONTRACT, WARRANTY, STRICT LIABILITY OR OTHERWISE, FOR ANY LOSS OF PROFITS OR OTHER ECONOMIC LOSS, OR ANY OTHER INDIRECT, CONSEQUENTIAL, INCIDENTAL, OR SPECIAL DAMAGES. IN NO EVENT SHALL CTRL'S DIRECT DAMAGES EXCEED THE COST OF THE PARTICULAR PRODUCT ALLEGED BY THE CUSTOMER TO BE DEFECTIVE.


This warranty shall be governed by the laws of the State of Maryland, U.S.A.


* CTRL products covered by warranty are as follows: CTRL UL101 Standard Model (includes UL101 Receiver, UT2000 Transmitter, and all kit components); CTRL UL101 Intrinsically Safe Model (includes UL101-IS Receiver, UT2000 Transmitter-IS, and all kit components), and PowerBeam 300.

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